I recently attended an event — the topic of which I will share in a minute. After more than an hour of panel discussion among the three panelists and the moderator, I was able to digest their keys to success as: Communication Incentives Training Focus Prioritization Managing Expectations Empathy for customers and coworkers The presentation…

I was sitting in the team meeting holding my head in my hands. It physically hurt. Two of my team members were arguing with each other in another of their endless series of disagreements. I often wondered why they couldn’t see where the other was coming from, why they couldn’t see the need for team…

When I started my business in 2007, the proposition was that I would help business owners develop profitable marketing and business strategies. This was something that I had done previously in the corporate world with a high degree of success. As they say, no battle plan survives the first moment of contact. When the Great…